Questions that I’m frequently asked:
1. What do you do?
It depends on what you need! I do general administrative work for some clients and other work I handle is very specific to a client’s business. What do you want to get off your plate?
2. Do you do a background check on potential clients?
I have an interview process and trust my instincts. I’m not a private detective!
3. Are you a franchise?
Nope. I own my own business and don’t have any employees.
4. Can you help with a project?
I provide long-term administrative support that includes work on projects and tasks. I’ve tried working on a pay-as-you-go basis and the relationship just isn’t as strong.
5. How do you keep everything straight?
I block out chunks of time on my calendar so I can focus on work for one client at a time.
Better questions to ask:
1. Does your business have a strong foundation?
Yes! I invested a lot of time and energy in setting up and developing my business. It’s important to me to have strong standards that are up-to-date. There are approximately 35 on my list.
2. Do you work with lots and lots of clients?
Having a big pool of clients doesn’t serve anyone well. I provide personable support to a handful of clients.
3. What’s your specialty?
I provide general administrative support that is customer service related. I love to interact with my clients and their customers (domestic and international)!
4. How do you start working with a client?
Once a client and I agree to work together, we prioritize needs and take off from there. I work on a retainer basis with a minimum of 10 hours per month because I want to develop a strong partnership.
5. How can you help my business?
A client’s success is my top priority! We work together as collaborative partners in an ongoing, long-term relationship. My support happens so seamlessly that people often don’t realize I’m a virtual assistant.